Human Resources

Archived Training

General Finance Orientation
General Finance Orientation was held on Wednesday, March 16, 2011.

Customer Service Training
A customized two hour Customer Service training for IT professionals was held on Wednesday March 9, 2011.

Carebridge Workshop On Demand
Carebridge Corporation together with Human Resources is offering the following workshops on demand:    
     October 1, 2010 through January 1, 2011 
     Effective Stress Management 
     Managing Change Effectively

Carebridge Guidance Seminars
The Carebridge Corporation together with Human Resources offered the following seminars to all faculty and staff:

Communication with Different Personalities
Assertive Skills: Saying What You Mean
Finding the Services, Elder Parent Needs

If you were unable to attend but would like materials from the seminars, please contact Bailey Mitchell at 202-319-5598.
 

Work-Study Supervisor Training
All work-study supervisors are required to attend training in order to hire work-study students. New supervisor training was held on Tuesday, August 10, 2010. Returning supervisor training will be offered online at http://careers.cua.edu/supervisors.cfm beginning Aug. 5.

For more information, call the Office of Career Services at 202-319-5623.

Web Content Contributors Seminar
The university website team hosted a seminar for those faculty and staff who use Topaz on July 28, 2010. The purpose of the seminar was to discuss creating a strategic vision, goals, and managing content presentation for campus websites. Anyone directly involved in decision-making, prioritizing, or day-to-day maintenance of a CUA website was invited to attend the interactive presentation. For questions, please email Edward Trudeau, Associate Director of University Web Site.

Training support materials are provided here for your convenience: Presentation & Resources.

If you attended the seminar and have not yet completed a Feedback Form, please fill out and submit to Ivonne Ambrozkiewicz, HR Training & OD Manager, 170 Leahy Hall.

Stress Management Series for Faculty & Staff
The Carebridge Corporation together with Human Resources offered seminars on stress management to all faculty and staff.

Stress Management that Works
Stress Management in a New Direction
The Healthy Work Day

To request information from these sessions, please contact Bailey Mitchell in Human Resources at 202-319-5598.

Management Development Day
Thank you to those leaders who were able to attend this successful event. We had a fabulous turnout and the feedback was very positive. For those of you who requested a packet, they are now available from our front office, contact Matt at 202-319-5050. The presentations and supporting material are available by clicking on the titles below:

• Effective Behavioral Interviewing Techniques—Select the ‘Right’ Candidate for the ‘Right Job’
  Speaker: Sharon Armstrong, Consultant
  100 Questions: How to Master Behavioral Interviews
   
• Everything You Ever Needed to Know About FMLA (Family Medical Leave Act)
  Speaker: Laurie Borman, CUA Benefits Manager; Joe Schiavo, Benefits Specialist
   
• Optimizing the Staff Performance Evaluation Process + Scenarios for Role Playing Exercise
  Speaker: Sharon Armstrong, Consultant
   
• ‘Key’ Legal Updates for Managers
  Speaker: Yoora Pak, Attorney at Law
  
  
  Carebridge Corporation Work/Life Seminars
  The following presentation slides are now available:
  Managing Work Time Effectively
  Personal Money Management
  Identity Theft
  Gain Control of Debt
  Control Your Thoughts, Control Your Stress

Conquering Challenging Customer Interactions (Law School)
Law School support staff and management staff recently completed a Carebridge Corporation Workshop on handling angry, difficult, or upset customers. Training involved understanding customer behavior, why customers get upset, the stress response, controlling your thoughts/responses, helping others to manage their frustrations, actions to take when all else fails, and how to let go and refocus. Additional support was provided by the Counseling Center team on characteristics of Law School Students as Unique Customers.

Equal Employment Opportunity (EEO) and Sexual Harassment Training (For Managers)
Sessions for staff and faculty in non-management roles will be announced later in the year.

HR Summer Workshop 2009 - How to Optimize the Annual Performance Evaluation Process
The HR leadership team held workshops in July 2009 for managers and employees on the performance evaluation process. Presentation material is available For Managers who need to evaluate their employees, and For Employees who are being evaluated. We have also included the following support material - Guidelines for Conducting an Effective Performance Evaluation.

New Recruitment Process
Training sessions for managers on our new recruitment process were held in January 2009. Click here for Presentation Slides.

Form I-9 Refresher Training
Please note, these slides and I-9 Fact Sheet are a refresher to the information presented during the training sessions. To become certified in completing the Form I-9, you must attend a training session. If you have been designated to complete I-9's and have not yet been certified, please contact Bailey Mitchell at 202-319-5598.